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What is Conversational AI?

ElevenLabs Conversational AI is a platform for deploying customized, conversational voice agents. Built in response to our customers’ needs, our platform eliminates months of development time typically spent building conversation stacks from scratch. It combines these building blocks:

Speech to Text

Our fine tuned ASR model that transcribes the caller’s dialogue.

LLM

Choose from Llama 3.3, 3.5 Sonnet, GPT-4o and more, or bring your own.

Text to Speech

Our low latency, human-like TTS across 5k+ voices and 31 languages.

Turn Taking

Our custom turn taking and interruption detection service that feels human.
Altogether it is a highly composable AI Voice agent solution that can scale to thousands of calls per day. With server & client side tools, knowledge bases, dynamic agent instantiation and built-in monitoring, it’s the complete developer toolkit.

Pricing

  • Setup & Prompt Testing: 500 credits per minute
  • Production: 1,000 credits per minute
Today we’re covering the LLM costs, though these will be passed through to customers in the future.
You can start with our free tier, which includes 10 minutes of conversation per month. Need more? Upgrade to a paid plan instantly - no sales calls required. For enterprise usage (6+ hours of daily conversation), contact our sales team for custom pricing tailored to your needs. Companies and creators use our Conversational AI orchestration platform to create:

Customer Service Representatives

AI agents trained on company help documentation that can handle complex customer queries, troubleshoot issues, and provide 24/7 support in multiple languages.

Virtual Assistants

Personal AI helpers that manage scheduling, set reminders, look up information, and help users stay organized throughout their day.

Retail Support

Shopping assistants that help customers find products, provide personalized recommendations, track orders, and answer product-specific questions.

Personalized Learning

1-1 AI tutors that help students learn new topics and deepen their understanding. Enhance reading comprehension by speaking with books and articles.
Ready to get started? Check out our quickstart guide to create your first AI agent in minutes.